Call centres

You —

How many of us work in such places?

I work in a call centre doing sales.

I hate it when the mugs, thinking you cannot hear, say: 'Its some person in new delhi' or summat similar to that.

(I am doing this job coz its darn right easy. I know I can do better, so no lectures please.)

Forum

Dave — Wed, 21 Sep 2005 - 00:04

Ah HAH!

Now I follow.

...Couldn't picture you working in a call center

Angel — Wed, 21 Sep 2005 - 13:50

[quote="Constantine"]Ah HAH!

Now I follow.

...Couldn't picture you working in a call center[/quote]

I can, cuz he said he does sales and i think he would be perfect for the job, i used to get easily offended when ppl abused me or told me to get lost, i could picture admin ignorin it and takin joy in annoying ppl.

You — Wed, 21 Sep 2005 - 14:21

Well... It can be a lot of fun.

A colleague was sworn at over the phone few days ago... when the other person had thought my colleague had hung up, he went on with a lecture he was gving his daughter ... telling her how bad it is to swear!

And Dave is right aswell. I am not much of a sales person... There are far better.

Angel — Wed, 21 Sep 2005 - 14:26

[quote="Admin"]Well... It can be a lot of fun.

A colleague was sworn at over the phone few days ago... when the other person had thought my colleague had hung up, he went on with a lecture he was gving his daughter ... telling her how bad it is to swear!

And Dave is right aswell. I am not much of a sales person... There are far better.[/quote]

lol what a hypocrite! I duno but i found it really hard to stop myself from abusing the person , i supose the fact that i could have lost the job was what kept me from shoutin bak...i duno if u had any calls like this but some ppl have the worse manners in answering the fone, who the hell answers the fone sayin "what is it"? or "who are u"? A hello would be nice!!

You — Wed, 21 Sep 2005 - 14:40

Well there are always calls like that.

I am certain that if some of my calls ever listened in to (for quality...) at a minimum I should get a written warning.

But I will not let someone vent their anger without winding them up a bit.

Angel — Wed, 21 Sep 2005 - 14:45

[quote="Admin"]Well there are always calls like that.

I am certain that if some of my calls ever listened in to (for quality...) at a minimum I should get a written warning.

But I will not let someone vent their anger without winding them up a bit.[/quote]

Overall would u say you are a good salesperson? Do meet your targets?

You — Wed, 21 Sep 2005 - 14:59

It all depends on the data.

Seraphim — Wed, 21 Sep 2005 - 18:00

[quote="Admin"]It all depends on the data.[/quote]

I used to work in a call centre... I used to fake an accent every few minutes into the call and then change it to somethng else to see if the cust noticed.

lol.

You — Wed, 21 Sep 2005 - 18:07

[quote="Seraph"][quote="Admin"]It all depends on the data.[/quote]

I used to work in a call centre... I used to fake an accent every few minutes into the call and then change it to somethng else to see if the cust noticed.

lol.[/quote]

Heh, same here! I occasionally try to copy the style of the person talking to me.

But I am very bad with accents... so it is even more amusing.

Seraphim — Wed, 21 Sep 2005 - 18:09

[quote="Admin"][quote="Seraph"][quote="Admin"]It all depends on the data.[/quote]

I used to work in a call centre... I used to fake an accent every few minutes into the call and then change it to somethng else to see if the cust noticed.

lol.[/quote]

Heh, same here! I occasionally try to copy the style of the person talking to me.

But I am very bad with accents... so it is even more amusing.[/quote]

But i change it every few minutes... starts off me normal... then i turn it a little Scottish... then a little Irish... then a bit American... then a bit like some1 from Jamaca... then try it with a French accent... see if they click on... lol most the time they do before i get to the French... but on occation they dont say anything.