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You

It's like quotable quotes, but not.

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You — Sun, 28 Dec 2008 - 08:21

A template for customer service emails*:

Dear x,

Thank you for your email.

Yes, you are really did order 300 shirts instead of one. Yes they are on the way out to you. Yes we have charged you for your order. Yes, you will have to pay for returns.

If you have any further questions, please do not hesitate to ask.

Yours kindly,
You.
Customer Service Dept.

*Never used, but I did get the urge to send such emails. I even typed some out but then deleted them before sending. I did however promise in September to one person that the order would "probably arrive this year" (not my fault really. The customer asked. I obliged by taking the question at face value). I think I gave the courier service enough time for delivery...